We collect only what is necessary to process your inquiries, deliver product documentation, and improve our heat exchanger engineering services. No hidden tracking, no data sold.
When you fill out a contact form, request a quote, or download technical datasheets, we collect your name, email address, phone number, and the content of your message. We also log standard technical data such as browser type, device model, and anonymized IP address for analytics and security purposes.
We use essential cookies to maintain session integrity and functional cookies to remember your preferences. Analytics cookies (Google Analytics) help us understand which product pages—like the DPT-400 or PPH-200—are most relevant to our visitors. You can disable non-essential cookies via your browser settings at any time.
Your data is processed solely to respond to your requests, provide technical support for dimpled plate jackets and cooling vessels, send requested documentation, and improve our website based on aggregated usage patterns. We do not use your data for automated decision-making or profiling.
We share data only with trusted service providers: our web hosting platform, email delivery service, and analytics provider (Google). These processors are contractually bound to protect your data and may not use it for any other purpose. We never sell, rent, or trade your personal information to third parties.
You have the right to request access to the personal data we hold about you, correct any inaccuracies, request deletion, or withdraw your consent for processing at any time. Under GDPR and CCPA, you may also request data portability and opt out of the sale of personal information (we do not sell data). To exercise these rights, contact us using the details below.
For any questions about this policy, to submit a data subject request, or to report a concern, please reach out to our privacy team at info@dimplecolors.com or call +91 645 6717450. You may also write to us at 93, Hadapsar. We will respond within 30 days.